Improving Client Communication

Researchers at the University of Bristol veterinary school have suggestions for how veterinarians can improve client communications. Changing from an authoritarian approach to a more collaborative one can increase the chances that clients will change their behavior and adopt the recommendations that are made.

Read more about ways that veterinarians can improve client communications at Phys.org or read the original study on veterinary communication at PLOS One.

More information on client-centered veterinary practice can be found in the MSD Veterinary Manual.